Ordering from mycoffeecafe in-store is simple, and convenient. 

If you want to place an order for a Single origin coffee, curated coffee blends, or want to subscribe to a specific coffee every month then:

On the Page header, click on the Menu Icon located in the top left corner of the Header and scroll to 'Indian Coffee' nested under Main Category: 'Make Yours'. You can also click directly on 'Make Yours'. 

If you want to place an order for Roaster's Pick Batches with monthly frequency, then :

On the Page header, click on the Menu Icon located in the top left corner of the Header and scroll to 'Roaster's Pick Batches' nested under Main Category: 'Make Yours'. You can also click directly on 'Make Yours'. 

If you want to place an order for Kwiksip Coffee Concoction, then :

On the Page header, click on the Menu Icon located in the top left corner of the Header and scroll to 'Erabica Kwiksip' nested under Main Category: 'Make Yours'. You can also click directly on 'Make Yours'. 

If you want to place an order for Coffee Equipment, then :

On the Page header, click on the Menu Icon located in the top left corner of the Header Expand Main Category: 'Make Yours' and then scroll down to 'Coffee Equipment'. You can click on this sub-category to get all the coffee equipment, grinders, accessories, and latte art tools. If you want to order just coffee equipment then expand the sub-category 'Coffee Equipment', scroll down, and click on the sub-sub-category 'Manual Coffee Brewers'

If you want to place an order for Coffee Grinders, then :

On the Page header, click on the Menu Icon located in the top left corner of the Header Expand Main Category: 'Make Yours' and then scroll down to 'Coffee Equipment'. You can click on this sub-category to get all the coffee equipment, grinders, accessories, and latte art tools. If you want to order just coffee grinders then expand the sub-category 'Coffee Equipment', scroll down, and click on the sub-sub-category 'Manual Coffee Grinders'.

If you want to place an order for Barista Artistry such as Milk Frother, Latte Stencil Art, etc.. then :

On the Page header, click on the Menu Icon located in the top left corner of the Header Expand Main Category: 'Make Yours' and then scroll down to 'Coffee Equipment'. You can click on this sub-category to get all the coffee equipment, grinders, coffee paper filters, accessories, and latte art tools. If you want to order just coffee grinders then expand the sub-category 'Coffee Equipment', scroll down, and click on the sub-sub-category 'Barista Artistry'.

If you want to place an order for Coffee Paper Filters or Accessories, then :

On the Page header, click on the Menu Icon located in the top left corner of the Header Expand Main Category: 'Make Yours' and then scroll down to 'Coffee Equipment'. You can click on this sub-category to get all the coffee equipment, grinders, coffee paper filters, accessories, and latte art tools. If you want to order just coffee grinders then expand the sub-category 'Coffee Equipment', scroll down, and click on the sub-sub-category 'Coffee Accessories.

Once you finish placing an order online at mycoffeecafe.in, you will receive an order confirmation via e-mail. You will receive a second email confirming when your order has been processed and shipped. Please be sure to double-check your order before you submit: verify shipping and billing address, item quantity, and coffee grind setting (you certainly don't want espresso grind in your pour-over!). If you have a mycoffeecafe. in the account, you'll be able to view your order in the 'Order History section of your account. You will not be able to view past orders if you check out as a Guest. If you don't have an account already, we recommend creating one so you can easily view and track all your orders placed at mycoffeecafe. in

*IMPORTANT NOTE* If you placed an order and realize that there was an error, please reach out right away! Modifications or cancellations must be made at least 12 hours before an order is scheduled to ship. Once an order has gone into processing, we will be unable to make any further adjustments.

The coffee beans or grinds you receive are roasted in small batches only upon receiving your order and are packed with love and shipped immediately to you direct from our coffee roastery in Vadodara located in the State of Gujarat. Look for the roast date on the front and back panel of the Re-usable Endurance freshness coffee bag. We're proud to offer you the absolute freshest coffee out there, delivered whole bean or ground-based on your preference, right to your door across India. Shop our fresh coffee beans here, or start a subscription to unlock exclusive perks, like free shipping, and discounts, and get your favorites delivered.

Orders are subject to a processing period and will generally ship in 2 to 3 business days after your order is placed. We do not ship orders on weekends and shipping delays are possible due to pandemic COVID-19 lockdown, natural calamities, situations beyond control, State or National outages, etc.. We do not offer the ability to select a future ship date on standard, one-time orders. If you have bundled coffee and coffee brewer together, then based on our coffee roasting schedule, the coffee will be roasted and then all the items are shipped under one single package.

We roast erabica coffee only from Monday to Thursday and on the First Tuesday of the month, we roast Erabica Roaster's Pick Batches coffee. Hence while ordering, kindly consider the same for delivery. Coffee Orders placed between Thursday to Sunday will be considered for roasting in next week from Monday to Thursday.

You'll get the best coffee with a Roaster's Pick Batches subscription, including free shipping on every shipment, plus volume discounts, freebies, and other ways to save.  We often offer special promotions and gift cards from time to time. Check out all current offers under the sub-category Menu item 'Gifts & Special' nested under the Main Category item 'Make Yours'.

We also occasionally offer limited-time promotions on standard, one-time orders. To view a list of available offers and promotions, visit our Current Offers page. 

Don't want to miss an offer? Sign up for our email list. Plus, new e-mail subscribers will receive an exclusive welcome offer.

Over a period we realized that a 250g coffee generates more waste and ordering, again and again, is also adding more strain and pollution. We are not only focused and passionate about our erabica coffee but we love our mother nature and would love to take care we also urge you to help us in this green initiative. A lot of research has been done while designing our Re-usable Endurance Freshness Coffee Bag. Based on your coffee consumption and brewing recipe, our bag promises to give you fresh 25 brew shots which no other coffee bag can provide you. With the smallest opening, it delays the oxidation process and helps coffee to remain fresh. Once you are done, re-use it as your drinking water, fruit juices, etc. Discover the uniqueness of our bag along with our fresh and aromatic erabica coffee.

Cancellations and modifications to orders must be made at least 12 hours before an order shipping.

If you would like to change or cancel your order, reach out to our Coffeemoji Smiles Customer First Team immediately. Be sure to call us as emails are answered in the order they are received. Our business hours are Mon – Fri from 9 am – 5 pm IST.

Call Us: +91 96995 53935
Email Us: support@mycoffeecafe.in
Please note that we may not be able to make adjustments to your order if it has already been processed or if it is after business hours.

.

There might be several reasons why your order might not have arrived yet! Follow these simple steps to troubleshoot:

If you have placed an order at our mycoffeecafe.in  store then:

Look for an Order Confirmation email from mycoffeecafe Coffeemoji Smiles, and be sure to check your e-mail spam folder. You can also log in to your Mycoffeecafe. in account and navigate to the 'Order History' tab to check your Order Status.

If you haven't received any confirmation e-mail from our web store, kindly contact us immediately either through call or e-mail. Upon receiving your request we shall confirm your order if we have received a confirmation e-mail from our Payment Gateway partner that an order has been successfully placed and the payment has been fetched successfully for the same. We shall then re-send your a confirmation e-mail at the e-mail address provided by you. Kindly ensure that the provided e-mail address is correct and you can access the same. 

We'll send you a Shipping Confirmation e-mail once your order is on its way. Check your inbox (and spam folder) to see if you've received this.
Last, check with the shipping carrier. If your order has shipped and your shipment is delayed (past the estimated delivery date), you may need to check with the shipping carrier. Carriers often experience delays and maybe a bit behind under Covid-19. We appreciate your patience and know how hard it can be to have to wait for your order to arrive!

If you're still having issues and believe your order should have arrived by now, please contact our Coffeemoji Smiles Customer First Team for assistance at +91 9699553935 (Monday to Friday 9:00 AM to 5:00 PM IST). Have your order number ready so we can best assist you.

.

If you placed an order but didn't receive an e-mail please confirm the items below. If one or more check out, please reach out to our Coffeemoji Smiles Customer First Team either by Calling at +91 9699553935 (Monday to Friday 9:00 AM to 5:00 PM) or e-mail immediately for more information and status on your order. If none of these items match your situation, it is likely that your order was not placed successfully at our web store mycoffeecafe.in

Do you see a charge on your payment method?
Did a confirmation number appear when you placed your order?
If logged in: do you see the order under the "Order History" Tab? - Only available for Customers having an account with mycoffeecafe.in

.

If you do not see your order in the 'Order History' tab of your account, you may have checked out as a guest or using a different account. Unfortunately, we are unable to retroactively add orders to the 'Order History section of your account. If you have an account with us and still don't see your orders, kindly e-mail us for further assistance.

.