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WHOLESALE RELATED F.A.Q. - (CLICK ON THE QUESTIONS)
Enrolling in our Wholesale program is easy and fast. We have flexible programs to suit your business needs. The first step is to fill out a Wholesale Request Form and submit it to us. Upon receiving your form in order they are received, we shall get back to you for tailoring your business requirements. We shall then submit a business proposal as per your needs. Once you approve, you can create your account at the mycoffeecafe online store. After opening the account, you will receive an e-mail with steps for placing your first wholesale order.
Yes, why not? You can get Erabica Coffee beans at your door when you meet our minimum order quantity (MOQ). We have one of the lowest MOQs in the industry for you to enjoy the freshest representative of farmer's pride. Erabica coffee is roasted against an order only. We don't stock roasted coffee.
Yes, you can change your quantity or bag size. Pause, Skip an order, choose a future order date, or cancel anytime. Modifications requests should reach us via e-mail 7 days before roasting. For cancellation of the wholesale plan, refunds if any, will be on a pro-rata basis, and any free perks or gifts bundled with the wholesale plan shall be charged and deducted along with shipping charges and the balance amount shall be refunded within 15 working days. You can pause and skip with no restrictions. You can alter your coffee bag qty or size to a higher quantity and the differential amount will be charged and payable by you.
Yes, you can have your custom coffee blend with a bag size of 550g x 3 bags as your first custom coffee blend. If you like the blend and would continue with the same blend again, minimum MOQs will be applied. What's more, you can even name your custom coffee blend based on your taste preferences and brewing methods. Full out the Wholesale Request Form now.
Yes, you can become our Premium Re-seller for selling all or any of the stuff which you would love to sell and affiliate with us. Full out the Wholesale Request Form to begin the process.