White flakes are known as coffee chaff, which is a natural by-product after roasting. The chaff is a parchment-like layer in the center of a coffee bean that will look like a light tan color flake. When the beans are ground, the chaff will look like lighter specks scattered amongst the coffee. They are safe to brew.

No, there are never additives added to our coffee. Nothing is added to our coffee beans. The flavor notes shown on the store & printed on the coffee bags (i.e. chocolate, fruit, nutty, etc.) refer to the tasting notes that our expert coffee team has identified based on the unique characteristics of each coffee. 

Cold brewing may be the best way to avoid acidity. This involves extracting the coffee at a low temperature over a long period of time. We don’t sell a cold brewing system but we have Specialty Coffee blends specifically curated for Cold Brew. Try Comet our Cold Brew Coffee Blend.

We don’t measure the acidity in our coffee, but there are several simple ways to enjoy a smoother cup. 

We source our coffee from award-winning heritage farms across India and Pesticide usage varies from farm to farm. We survey annually for proper pesticide usage according to international standards, but we do not test green coffee for pesticide residue as it is not required by Indian regulations.

For customers who are looking for 100% organic or naturally grown coffees, we do offer certified organic coffees sourced from IMO Certified Bio-dynamic Balmaadi Estate located in Nilgiris and The Natural Farmer located in Pulneys both from the State of Tamil Nadu.

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Making the perfect cup requires the right coffee equipment and techniques. It's an artistic science to brew a perfect cup of coffee. Our team has made it easy for you to follow along with our step-by-step instructions, and video guides, so you can feel confident no matter what brewing equipment you have handy. Based on your coffee preference like drinking black coffee, you can brew it on Hario V60, Aerolatte French Press, or Master A from The Gabi. You shall also need a Coffee Bur grinder, pocket scale, Thermometer, or Thermometer based water heating kettles.

If you prefer coffee with milk and want a kwikfix to brew without doing the hustle and bustle of brewing and want fresh coffee as kwik as possible, then try our Kwiksip Coffee Concoction.

Making the perfect cup requires the right coffee equipment and your curated recipe. Most coffee brewing method requires from 14g to 22g of coffee. we recommend possessing a pocket scale to enjoy consistent brew cup after cup. Our aerolatte French Press has markings on the glass showcasing the amount of water to be filled in corresponding to several coffee scoops used.

Alternatively, most coffee brewers provide a coffee spoon or scoop which can act as your measuring guide. 

We offer a variety of custom grind options to choose from based on your preferred brewing method. Here is a list of grind options from coarsest to finest:

Whole Bean (not ground)

Coarse Grind - French Press or Press Pot & Cold Brew.

Medium Grind - Pour overs, Aeropress.

Fine Grind - Drip Percolator, Moka, or Stove Top.

Espresso Grind - All types of Espresso, Ibriq.

Each grind option is designed to deliver a perfectly balanced cup based on the type of brewing equipment you use. If you are unsure, please feel free to reach out to our Coffeemoji Customer First team.

*NOTE* Not every coffee is available in every grind option. To enjoy the aromatic coffee experience, we recommend going with Whole Bean coffee and grinding at home.

Once opened, coffee beans should always be kept airtight. After every use, remove the trapped air by tapping hands from both sides of the bag and then screw the cap tightly., Our re-usable Endurance Freshness coffee bag is designed to slow down the oxidation process for you to enjoy coffee beans as fresh as they can be. Store at room temperature, and away from sunlight to retain optimum freshness. We recommend you enjoy Erabica coffee beans within 90 days of their roasting date. 

Coffee is a natural product and it varies from block to block. Because black coffee does not contain significant amounts of nutrients, it is exempt from nutrition labeling. 

The freshest by date is the date that we recommend you enjoy your coffee, however, this is not an expiration date. The coffee is still safe to drink but it will not be at its peak flavor. We recommend using your coffee within 25 to 30 days to enjoy the sweet aroma and taste of pure specialty coffee.

Erabica Coffee tastes the way it does because we are mad enough to journey far-flung hills to source coffee directly from bird friendly coffee esates. We maintain the highest quality standards when it comes to coffee sourcing, blending, and roasting. We source only specialty beans available, light roast in small batches, and test samples of every single batch before it leaves our roasting unit. At the same time, we take all feedback very seriously and want to make sure every customer is satisfied with every bag of coffee they receive. If still you are unsatisfied or not happy with our coffee, you can return it back to us.

Please contact our Coffeemoji Customer First Support Team and we will happily assist you. You can e-mail us with your feedback.

We offer a variety of brewers to choose from, including pour-over such as Master A from The Gabi & Hario V60, press pot (also known as a French Press), ROK espresso, and more. The type of brewer you get should be based on your preferred way to enjoy coffee, and each type offers a unique experience. Here is the link to our entire range of coffee equipment for your convenience.

We sell only manual coffee brewers at the moment and don't require much maintenance and repairs. In case it does, we will happily assist you.

For any assistance in coffee brewing, we are just a phone call away. Call or chat with us at +91 96995 53935.

We offer Coffee paper filters for Hario & Master A. We offer Oxygen Bleached Brown natural coffee paper filters. Each box contains 100 sheets of respective coffee paper filters. For Hario V60 Pour overs, we offer Sizes 1 and 2.

Yes. We offer only Iconic Coffee Equipment which is used globally. Our Master A from The Gabi is SGS certified and 100% BPA free. So is our Hario V60 Plastic series pour overs. We don't have any plastic products which contain BPA. Our Aerolatte Frothing Jug is also 100% BPA Free.